Peanut, Zorro,Â Rocco, Merlin and friends joined the fun at last week’s SensÃ©e Christmas Party.
The event was conducted 100% virtually via Zoom.
But who walked away with the coveted title of SensÃ©e Best Dressed Christmas Pet 2020?
Who was left red nosed and who was the real Santa Claws?
SensÃ©e is recruiting immediately for 200 new work-from-home roles.
The vacancies are for permanent, salaried Customer Contact Advisors to work for new and existing clients. Work hours range from 20 to 40 hours a week. Start dates are immediate.
SensÃ©e is welcoming applications from people of all backgrounds, levels of experience, gender and age with all interviewing conducted remotely. Contact centre experience is preferred but not essential. Customer service and other job-specific remote training is provided.
âWe are excited to announce these new job vacancies as the demand for customer service homeworkers continues to riseâ said Paul Whymark, COO of SensÃ©e. âThe roles enable employees to work flexible hours so that they can enjoy the work-life balance benefits that work-from-home can offer with no commuting.â
Candidates can apply today for the new roles atÂ
SensÃ©e was named Outsourced Contact CentreÂ of the Year in the small/medium sized centre category at the 2020 Contact Centre Network Northern Ireland (CCNNI) Awards last Thursday.
The SensÃ©e Northern Ireland (NI) Homeworking Team is made up of 100 Customer Service Advisers, Trainers, Team Leaders, Managers and Quality Analysts and manages customer contacts for leading brands such as Bupa and Allianz Partners as well as for several Government departments.
The annual CCNNI Awards is a celebration of contact centre excellence for businesses operating in the region. Other winners at the Awards included BNP Paribas PF, Danske Bank, Santander and Ulster Bank.
As the UK Homeworking specialists, SensÃ©e also sponsored and helped judge the Best Homeworking Programme Award which recognised the transformational changes made by businesses in NI during 2020 in response to the COVID19 pandemic. Congratulations to Santander and Firstsource Solutions as joint winners in this category.
“Well done to CCNNI for putting on a fantastic evening in very testing times” said Rob Smale, Chief Customer Officer at SensÃ©e. “The event was fitting recognition for the tremendous work of contact centre professionals in Northern Ireland over the last few months, continuing to put the customer at the heart of everything that they do.
Â We are very proud of the hard work and dedication of the SensÃ©e Homeworking team and delighted that their achievements have been recognised with this Award.”
Pic: Annamarie Quinn, NI Sourcing Manager, SensÃ©e
SensÃ©e has teamed up with champagne and hot dog specialist Bubbledogs to hold aÂ Festive virtual party for its clients and friends.
The event, run virtually via Zoom, featured an educational session on Grower Champagne from TV sommelier and presenter Sandia Chang, a Â champagne quiz, and the opportunity to sample two amazing grower champagnes.
Guests also received a hot dog home kit so they could create Bubbledogsâ most-loved hot dogs from the comfort of their own kitchens – plus a pair of Jollies Socks, with a second pair sent to a local shelter for the homeless.
âIn 2020, organisations have had to quickly learn how to conduct business in a virtual world and, as we enter the Festive season, thatÂ challengeÂ extends to how to organise an engaging office party” said Paul Wh
ymark, COO of SensÃ©e. âA big thank you toÂ Sandia and the Bubbledogs team for making our evening so special, and to our clients and friends for their support in 2020.â
Looking for ideas on how to make your virtual office Christmas party fun? Â Check out our video below
2020 has been a year like no other for UK contact centres.
In this video we explore:
The challenges the industry has faced in getting homeworking up and running
How those challenges have been addressed and overcome, and
How organisations are increasingly embracing homeworking as a new and positive long term business strategy.
Busy Planning for the Virtual Office Christmas Party?
Hereâs some ideas for fun party activities, plus some thoughts on how to make your home office feel more festive.
With best wishes from allÂ at SensÃ©e for a wonderful festive season 2020.
We hope your office party is a cracker!
Go to the video