(eBook) Contact Centre Homeworking: 10 Key Operational Challenges

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How do you:

  1. Recruit and onboard homeworkers?
  2. Maintain visibility of homeworking activities?
  3. Manage Performance?
  4. Communicate with homeworkers?
  5. Train homeworkers?
  6. Ensure your homeworking environment is compliant?
  7. Ensure your homeworking environment is secure?
  8. Deliver homeworking work-life-balance benefits (such as split shifts)?
  9. Enable real-time collaboration?
  10. Manage homeworkers?Read our eBook today and get on top of these major remote management issues.

Read our eBook and learn how to get on top of these and many other remote management issues.

View here (no need to register)

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