Interview of Steve Mosser in the Times & Raconteur, 4 August 2015

Get work done – virtually.

This article was published in The Times & Raconteur on 4 August 2015

“We’re a virtual outsourcer – we do what a traditional outsourcer would do. In other words, whereas an outsourcer would send someone to a client’s premises to work in, for example, the client’s IT department, Sensée does the same for call centres without moving any bodies around. What we’ve had to do is to virtualise recruitment, training and remote management. The entire employee life cycle is developed remotely.”

Read the full article: The Times 040815

Next generation homeworking

HR List

Next generation homeworking is now being used by some of the largest and most successful businesses. And this uptake is being driven by our ability to de-risk homeworking from the typical issues normally associated with homeworking by systemising and virtualising the employee lifecycle. Steve Mosser’s article for HR List explains more.

Why homeworking is delivering high levels of customer satisfaction

engage

The general public’s perception of a homeworker is someone who works from their kitchen table or sofa and sends a few emails in between feeding small children and running domestic chores.

The reality is exactly the opposite: homeworkers are focused professionals who work from a dedicated work space in their homes, making their work highly efficient, effective and accountable to the business. The results and benefits are so formidable, and the homeworking solutions now so advanced, that many of the UK’s biggest brands are entrusting thousands of homeworkers with their brands. Find out more: