(Online Workshop) Creating a Complete Homeworking Ecosystem

WCCF Webinar

Date: Wednesday 7th October 2020
Time: 11.30am to 13:00pm
Chair: Sandra Busby

It’s often said that to effectively manage a contact centre homeworking team your business needs to adopt a virtual mindset across everything that it does: from recruitment & onboarding to communications, resource scheduling, managing health & well-being, and info security.

In this virtual meeting we’ll discuss how to manage homeworking teams in both 100% home and hybrid home/office environments.

The discussion will cover people & operational issues as well as the technology elements required to create and deploy an end-to-end homeworking ecosystem.

To reserve your seat simply email lucinda@wccf.uk

Once registered you will receive a link to join the meeting a few days prior.

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