Chair: Sandra Busby, Welsh Contact Centre Forum
Date: Apr 13th 2022
Time: 10.00 to 11.30am
As the world prepares for a full post-Covid re-opening, we look at 5 strategies that could help contact centres get more from hybrid working. Â During this session, we will ask:
- What strategic and tactical plans will best ensure everyone is on the same work mission?
- What hybrid working model(s) will work best for your organisation?
- How will you ensure effective ‘team’ working?
- How will you ensure all team members are treated fairly and enjoy the same career opportunities?
- How can hybrid working enhance your green credentials?
Sandra Busby will be joined by experts from home and hybrid workplace specialists Sens̩e РService Delivery Manager Josephine Hodge and Homeworking Team Leader Emma Gunner.
We hope you can join us.