Home and hybrid working specialist SensÃ©e has announced a three-year partnership with Treedom, a global web platform for planting trees and forests worldwide.
The partnership is part of a broader SensÃ©e programme to reduce the companyâs carbon footprint and become the first 100% work-from-home business to achieve certification for carbon neutrality. SensÃ©e, established 17 years ago and with no physical contact centres, already has an estimated 90% lower carbon footprint than a typical office-based contact centre.
The SensÃ©e Forest will contain nearly 3000 trees, each gifted to permanent SensÃ©e employees over the next three years – with each person able to select their own tree species, in the territory of their choice, using the Treedom web platform. Initially, these choices will include Tephrosia, Grevillea, Coffee and Cacao trees with the territories available including Madagascar, Kenya, Tanzania and Ecuador. Each tree will have an online page and be geolocated and photographed, with regular updates posted in an online Tree Diary for tree owners to follow the progress of the project.
The Treedom tree planting scheme is the latest in a line of initiatives designed to reduce SensÃ©eâs overall carbon footprint and encourage energy efficiency, recycling and other eco-friendly activities amongst its homeworker population.
âOver the last 18 months, many workers have re-evaluated their relationship with the workplace and come to appreciate the many benefits of homeworkingâ said Andy Rosser, Transformation and Innovation Director at SensÃ©e. âEliminating the time and cost associated with the daily commute is one of the top benefits that work-from-home brings…. plus it brings a major benefit for the environment too in terms of reducing greenhouse gas emissions.â
âSensÃ©e is committed to environmental and social sustainability and this latest initiative, The SensÃ©e Forest, is our way of saying a big thank you to our colleagues within the SensÃ©e Family, and doing something good for the planet together. We are proud to support an initiative thatâs delivering genuine environmental and social benefits, and enables our colleagues to become part of that journey.â
Interested in how other contact centres are adapting to hybrid (home/office) working – and comparing experiences? Â Our 2 minute poll contains 4 simple questions:
- What % of your employees have returned to the office since lockdown ended?
- How does your business currently operate hybrid working?
- What is the biggest issue youâve faced since moving to hybrid working?
- What is the biggest benefit you expect to realise from hybrid working?
Please click on this link, complete the 4 questions, leave us a contact email, and we will send you the aggregated poll results next week.
The survey is entirely anonymous and over 200 organisations have already completed it.
Massive congratulations to the Ageas-SensÃ©e team who were named Contact Centre of the Year (Outsourced) at Thursday nightâs Northern Contact Centre Awards.
The Northern Awards winners were announced at a gala awards dinner at The Midland Hotel in Manchester, and organised/operated by Call North West.
Other winners included Atos, BT, Co-op, EE, IAG Loyalty, interactive investor, Reassured, Regenda Homes, Riverside Housing, RSA Motability and St John Ambulance.
Date: Wednesday, October 20th, 2021
Time: 12.00 to 13.00pm
Chair: Jane Thomas, South West Contact Centre Forum and Call North West
In this online workshop, we’ll discuss how to build team culture in work-from-home (WFH) and hybrid environments.Â Weâll be discussing:
- How to create a sense of togetherness within hybrid teams
- The role of the Team Leader in creating team cohesion and spirit
- Suggestions and tips on how to create social events to bring colleagues together (even when they live hundreds of miles apart)
- How organisations can replicate the communications (advisor to manager, advisor to advisor, HR support etc.) that people have come to expect in the office, when they are working from home
- How companies go about creating comms platforms that support teams on the same work mission (regardless of where they work)
- How organisations can build a cohesive health and well being programme in a hybrid world.
Who should attend
This online workshop is targeted at Senior Directors and Managers who are currently reflecting and strategising on the current and future challenges for quality service delivery, as well as Team Leaders involved in the day-to-day management of home and hybrid working teams.
Jane Thomas will be joined byÂ SensÃ©e experts – Simon Hunter (CCO); Sarah Cocks (Head of Learning & Development); and Sarah Benkalai (Team Leader).
To register for the event, please go toÂ https://bit.ly/3uSh4w6