Did you miss last week’s Great Debate organised by the Contact Centre Managers’ Association (CCMA)?
If so, you canÂ click here to view and listen to a recording of the whole online event.
The Great Debate pitchedÂ Mark Walton, CEO, SensÃ©e against Megan Neale, Co-Founder and COO, Limitless. Â Mark was spokesperson for the Employed model and Megan for the Gig Working model.
Who won? You decide!