In October 2019, Jade saw an advert on an online recruitment site for customer advisers to work on the Sensée Bupa account and successfully applied. She has never looked back.
In her previous job working in the call centre of a large telecoms company, she struggled with a culture she found intimidating and distracting. “It was like working in a school playground†she says “and it started to affect my mental healthâ€.
Things have been very different since joining Sensée though. “There’s no gossip culture and I’m more relaxed, meaning I’m more enthusiastic, focused and helpful. I love virtual floorwalking and helping out colleagues. Working for Sensée has also afforded me the time to study part time for a Psychology with Counselling degree while holding down a full down a full time job. I work 35 hours Monday to Saturday but try and dedicate Tuesdays to studying. Working for Sensée has been a saving grace!â€