Where do you live? London
What’s your background? I previously worked in another contact centre homeworking company where I was self-employed. I have a degree in architecture. Â
Why did you join Sensée? When I had my first child in 2012 I was forced to give up my job as it wasn’t possible to be absent for over 30 days as a self-employed contractor. I was attracted to Sensée when I learnt that it was a fully-employed role that supported new mums and provided the flexible hours that would enable me to work around my childcare duties.
What’s your role at Sensée? I joined Sensée in 2012 as a HomeAgent on the Rank account. Shortly afterwards I became pregnant with my second child. After returning to work I moved to the Photobox account as a Deputy Team Leader, and now work across two L&G teams (15 HomeAgents) in the same role. I’ve been fortunate during my time with the company to assist in many different areas. This has included helping out the Recruitment Team and more recently delivering Retentions Upskill Training on behalf of L&G. Â
What do you feel about working for Sensée? I love the work, the variety of my role and especially the way it allows me to work around my childcare duties. Typically I start at 9am after dropping off my kids (now aged 6 and 8) and work till 3pm. I then work later after settling them down after school. We have lots of people in the company in a similar position to myself – single dads, working mums, others who are carers for relatives who require doctor and hospital appointments – and we’re all appreciative of the situations of others. It’s not uncommon for people to fill in for others using our ‘skill swap’ facilities when they can’t make a shift because of an unexpected event. We may all work remotely but team members have so much connection simply via typing. I think I’m an example of living the Sensée dream… I have been given the opportunity to do things I never expected to do in my career.