Sensée recognised at 2021 European Contact Centre and Customer Service Awards

Work-from-home and hybrid workplace specialist Sensée was recognised with two winners trophies at the 2021 European Contact Centre and Customer Service Awards’ (ECCCSA) Gala Dinner.

The  event took place on the evening of Tuesday 23rd November 2021 at Evolution in Battersea Park, London.

Silver winner for Best Flexible Working Approach, Sensée was also named bronze winner for Best Outsourcing Partnership (small) with its partner Ageas.

“Congratulations to the CCMA for putting on a lavish and entertaining evening that celebrated everything that’s great about our industry” said Mark Walton, CEO, Sensée. “And, of course, a  massive thank you to every member of the Sensée family that contributed to our success. To be recognised at the ECCCSAs – in the company of the very best organisations within the European CX industry – is a huge achievement.”

Sensée has a homeworking team of 1400 Customer Service Advisors, Trainers, Team Leaders, Managers and support personnel and manages customer contacts for leading brands such as Bupa, Ageas and Allianz Partners.

The European Contact Centre and Customer Service Awards (ECCCSAs) recognises organisations across Europe that are leading the way in delivering exceptional service to customers.



Silver ECCCSA Sensee




Leave a Reply

Your e-mail address will not be published. Required fields are marked *