Sensée scoops top prizes at the 2020 Northern Contact Centre Awards

Huge congratulations to the Sensée and Allianz Partners homeworking team which, last night, was named Frontline Team of the Year at the 2020 Northern Contact Centre Awards during a glittering virtual ceremony.

The Sensée and Allianz Partners team handles breakdown assistance and operational calls for many prestigious automotive manufacturers.

Sensée was also named joint winner in the Covid – Best Homeworking Programme category at the Awards.

The annual Northern Awards are a celebration of contact centre excellence for businesses operating in the North of England. Other winners at the Awards included The Co-op, Reassure, ATOS, Barclays, QASSS, RSA Motability, Slater Gordon Solutions Motor, Regenda Homes and IAG Loyalty. The event is organised and operated by Call North West, a networking organisation that supports over 700 contact centres in the region.

“Many congratulations to Call North West for organising such a highly entertaining virtual Awards evening” said Paul Whymark, Chief Operating Officer, Sensée. “The last few months have been a very testing time for everyone in the customer service industry and it was inspiring to witness the professionalism of people prepared to go the extra mile to help customers and deliver solutions. We are very proud of the hard work and dedication of the Allianz Partners Homeworking team and delighted that their achievements have been recognised with this Award.”

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