Steve Mosser, founder and CEO of Sensée, explains the advantages of deploying home workers for Professional Outsourcing Magazine. These include savings on bricks and mortar but more particularly an uplift of productivity and plummeting carbon footprint. Read more
Believe it or not, when you ring a customer service number in the UK of a major retailer, financial service company or utility, there is an increasing likelihood that the person on the other end is working from their home.
How can you tell? Steve Mosser explains for Fresh Business Thinking.
Steve Mosser, CEO of SensĂ©e, tells Fresh Business Thinking how Homeworking 2.0 has managed to overcome the homeworking “lack of trust” through changes to business culture and help from technology. The result is that many British businesses are now making homeworking a reality for many of their customer services staff…http://www.freshbusinessthinking.com/welcome-to-homeworking-2-0/
Since launching in 2004, SensĂ©e has embraced homeworking on an unprecedented scale for the customer service sector. Find out why the company has Scotland in its sights….
Over the past five years, the typical corporate barriers to homeworking have been slowly knocked down by new technologies and cultural changes. Adiona magazine interviews Steve Mosser, CEO of SensĂ©e, to find out how…
CIPD investigates how workplace innovators have torn up the rule book and used analytics to generate profound insights. But will their bold ideas make a long-term difference?Â
Find out what UK companies are doing and how HRG is benefiting from SensĂ©e’s homeworking services…
Is the journey from part-time homeworking for the privileged few to full-time home-based working for everyone finally complete? Steve Mosser, CEO of Sensee tells us why he thinks it is.
Get work done – virtually.
This article was published in The Times & Raconteur on 4 August 2015
“We’re a virtual outsourcer – we do what a traditional outsourcer would do. In other words, whereas an outsourcer would send someone to a client’s premises to work in, for example, the client’s IT department, Sensée does the same for call centres without moving any bodies around. What we’ve had to do is to virtualise recruitment, training and remote management. The entire employee life cycle is developed remotely.”
Read the full article:Â The Times 040815
