(Webinar) Colleague Engagement in the Hybrid Contact Centre

TUESDAY NOV 28TH, 12 – 1PM
Chair: Jane Thomas, South West Contact Centre Forum and Northern Contact Centre Forum

In this webinar we’re looking at the:

· Main reasons WHY people want to work-from-home, or work partially from home and partially from the office, and ask HOW you can best address those needs.

· Steps you can take to optimise engagement, productivity and employee happiness in the WFH/hybrid world.

The session will feature real insights and tangible examples to help support your Employee Engagement strategy.

We’ll also provide a summary of the latest UK research into the New World of Work and ask what evidence exists to show that @home workers can be as engaged, productive and happy as office-based personnel.

Jane will be joined by Sensée Service Delivery Manager Jo Hodge and Sensée Team Leader Ceri May.

Join our webinar to speak to experts and share your experiences.

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