TUESDAY OCT 10TH, 12 – 1PM
HOSTED BY MARK HILLARY, CX & TECHNOLOGY WRITER AND HOST OF CX FILES
In March 2020, organisations moved to work-from-home (WFH) due to the Covid outbreak. Three and a half years later – and having experienced both WFH and latterly hybrid home/office working, some businesses are proposing the bold move to return 100% to the office.
It’s an emotional and charged topic. Some industry leaders argue that continuing with WFH/hybrid will sound the death knell for their businesses; others argue that the world of work has changed forever and that WFH/hybrid is an inevitable part of that future.
Who is right?
In this webinar, you’ll hear from experienced contact centre practitioners who’ll dissect the evidence and debate whether there’s a strong business case for 100% back-to-the-office from…
…… an employee perspective
…… a productivity perspective
…… a cultural perspective
…… an environmental perspective
Industry analyst and author of ‘WFH – Securing The Future For Your Organisation’ Mark Hillary will be asking the questions. He’ll be joined by Dan Philp, Service Delivery Director of Sensée, and Stephen Loynd, Founder & Principal at TrendzOwl.
We hope you can join us. Click here to register